The On-Hold Company
  Why On-Hold Messaging? Because it Works.

It's fast.  It's affordable.  It's effective.  

  • Reinforce your company image   
  • Reduce perceived hold time   
  • Promote seasonal offerings   
  • Provide useful information 

Why On-Hold Messaging?



On-Hold Messaging

Did You Know...

More than 70% of business phone calls in the US are placed on hold for an average of 45 to 60 seconds each (Source: AT&T study).

70% of callers in the United States who are holding the line in silence hang up within 60 seconds (Source: CNN survey).

Callers hearing music will stay on the line 30 seconds longer than callers experiencing silence, and callers hearing information while on hold will stay on the line for up to 3 minutes longer. (Source: North American Telecom Study).

One in five respondents made a purchase or decision based on information they heard on hold (Source: Telemarketing magazine survey).


Connect with Customers

You never get a second chance to make a first impression. We can help you project the right image by helping you create a polished, professional script and quality production.

In addition, every second your customer is on hold is an opportunity. Use that time to entertain customers while providing updates on products and services. 


Connect with Customers



"The On-Hold Company delivers a quality on hold messaging product for a nominal investment. It's a great way to reinforce our marketing efforts."

- Peter, Houston TX -